Payment Guide
Thank you for choosing oxdoll.com! You can shop on our website without worrying about any security issues, and we have made every effort to protect your payment information. When purchasing on oxdoll.com, you will be offered the following secure payment methods. Please email us ([email protected]) with your payment problem if anything doesn’t work for you.
Payment Methods
You can pay with a credit card directly. We accept Visa, Mastercard, JCB, Discover, and American Express.
Due to the high unit price of our products, your credit card is restricted from making large transactions, so you may receive a transaction risk warning from the bank during the transaction. If your payment is declined, call your bank to let the transaction be allowed. If you still can’t make the payment, select PayPal invoice.
PayPal & PayPal Credit
Investing in a sex doll is a significant purchase, and we understand that our customers want a safe and secure payment method. That’s why we are pleased to offer PayPal as a payment option on our website. In this guide, we will provide you with an overview of PayPal and its various payment options. Whether you’re looking to use PayPal Credit, Pay Later, or invoice, we’ve got you covered. Keep reading to learn more about how you can use PayPal to make your sex doll purchase with ease and peace of mind at OxDoll.
1.PayPal Invoice - Flexible Payment Options
- PayPal balance
You can use your PayPal balance to make payments. When you receive payments from others or add funds to your account, your balance will increase, and you can use it to pay for goods and services online.
- Linked bank account
You can link your bank account to your PayPal account and use it as a funding source for your transactions. This way, when you make a payment, the funds will be automatically withdrawn from your bank account.
- Credit and debit cards
You can link your credit or debit cards to your PayPal account and use them as a funding source for your transactions. PayPal accepts various card types, including Visa, Mastercard, American Express, and Discover.
- PayPal guest checkout
You don’t necessarily need a PayPal account to make payments with a credit or debit card. PayPal Guest Checkout allows you to enter your card details directly without logging into a PayPal account, providing convenience and security for your transactions.
2.PayPal Invoice - Flexible Payment Options
If your online payment using PayPal or credit card fails, you can choose to use PayPal Invoice. We will send the PayPal Invoice to your email address.
To use a PayPal invoice, follow these steps:
- Check your email inbox for the PayPal invoice that we sent to you (from OXDOLL or SMARTSHOP).
- Open the email and click the “Pay Now” button in the invoice.
- If you have a PayPal account, log in to your account to complete the payment. If you do not have a PayPal account, select “Pay with Debit or Credit Card” and enter your payment information.
- Review your payment details and click “Pay Now” to complete the payment.
Note: If you are unable to make the payment in full, you can choose to make a partial payment. Simply enter the amount you wish to pay and click “Pay Now”. You can then make additional payments at a later time to pay off the remaining balance.
How Do We Keep Your Payment Secure?
1. We use a reputable and secure payment gateway that is certified by PCI DSS (Payment Card Industry Data Security Standard). This will ensure that all payment transactions are encrypted and protected against unauthorized access.
2. Secure Sockets Layer (SSL) certificate is a security protocol that encrypts the data transfer between the web server and the browser. oxdoll.com has an SSL certificate. Your personal and financial information is being transmitted securely.
3. We take data privacy seriously and always protect your personal information.
When purchasing on oxdoll.com, you will be offered the following secure payment methods. Please email us ([email protected]) with your payment problem if anything doesn’t work for you.
Why Does My Payment Fail?
Internet Explorer is not supported.
- Please note that our system currently does not work well with an In Internet Explorer browser. If you’re using IE, then the Firefox and Google Chrome will be the best choice. If the same issue happens, kindly refer to the following details.
PayPal is blocking the purchase.
- Your Credit Card or Debit Card issues (such as an invalid card, expired card, the amount exceeds, the card is disabled, etc.)
- Your Credit Card or Debit Card issues with International transactions (Ensure the buyer credit cards and debit cards are allowed to buy online from overseas merchants)
- If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.
Check Your Card.
- Do Not Honor: The bank is unwilling to accept the transaction.
- Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
- Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
- Expired Card: Card is expired. The customer will need to use a different card.
- Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.
- Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
- Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
- Based on Location: The bank declined based on location.
- Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.
If your payment won’t process with your PayPal account or you’re still having problems with your card, try:
- Make the purchase again in a browser that’s in Incognito mode, or in a different browser, or
- Changing your payment method at checkout, or use a different credit card or PayPal account, or
- If none of these issues apply, please contact us with your order number(if there is), name and email address, error notification, and the screenshot of the error, we will check the details and assist you in continuing the order.
Last but not least, note that you should be able to receive detailed information for any failed or successful transaction from your bank. If a payment fails, do not hesitate to contact your bank or contact us.